Emma DeFrange

portfolio

portfolio

Social Media Strategy

introducing...

I like to think outside of the box. I think a good ​joke can turn your day around. I think a dad joke is ​better than no joke at all. Big fan of The Muppets.

Emma DeFrange

Social Media Ma​nager

work

Experience

The Social Edge

Calendar Specialist & Head Writer

Turning Stone Enterprises

Community Manager

Voice of:

George Takei

Ashton Kutcher

Alyssa Milano


Brands such as:

Allegiance, the Broadway Musical

Second Nexus

The Daily Buzz

Featured on:

Buzzfeed

The Atlantic

HuffPost

Community Manager and Social Media ​Consultant for Turning Stone Enterprises ​Channels

Brand INteraction

A list of brands I've interacted and collaborated with to make some social media magic.

Tesla

World Series of Poker

International Boxing Hall of Fame

Utica Coffee

Carly Pearce

Lin-Manuel Miranda

Terry Fator

Tim McGraw

Maren Morris

Steve Martin & Martin Short


personal

Skills

With my years of experience in social media, I am well-versed in content from its beginning to end.

copywriting

community management

script writing

analytics

Education

My background in theatre is an asset in social media. Not only do I have in depth training in storytelling and structure, but theatrical writing experience also gives me an out of the box edge.

2020

Master of Fine Arts

Writing for the Stage and Screen


Point Park University

2011

Bachelor of Fine Arts

Musical Theatre - Playwriting

The Boston Conservatory

VersitilIty

I love the challenge of finding the perfect voice for your brand, platform, and channel. What works great for one channel might not be the perfect fit for another.

That's where I come in.

Community Management

Community Management is a daily task to interact ​with your audience, but an announcement or crisis ​can make it essential for your brand.


When announcing a collaboration with Tesla, the ​Oneida Indian Nation Twitter account took off ​specifically on Twitter. After the tweet was liked by ​both @Tesla and @ElonMusk community ​management became essential. Not only to ​continue the virality of the tweet, but also to ​combat any political negativity.


Examples of Community Management Reports:

Community Management Bible for ONE

Weekly Community Management Report for ONE



CREATIVE ​DIRECTION & ​CONTENT ​Creation

Creating content to live on your ​platforms that shares the mission ​and narrative of your brand.


The combination of theatricality, ​storytelling, humor, and trends ​helps to create engaging content ​for your audience that aligns with ​your brands’ goals.

Content Creation Portfolio -->

Video ​Content

scripts

I work closely with brands to determine what kind of aesthetic and goal meets their needs, then create a fun and informative script!

This brand, Turning Stone Bingo Team, was looking ​to create hype around their upcoming Summer ​Blowout Bingo event. This team is well celebrated ​at the establishment, so putting them in silly ​costumes and adding witty banter appealed to the ​audience. I have worked with this team on multiple ​scripts, it increases engagement, awareness of ​events, and positive sentiment.

This brand, The Cove, wanted to increase ​awareness about their new pet-friendly ​housing. I took a leap with the ​personification of the dogs, and created a ​fun piece that showcased the amenities ​along with cute dogs (audiences love the ​dogs.)

Video ​Content

scripts

Fun fact: I did all of the voice overs for this video as well.

Dogs at The Cove

Video ​Content

scripts

This brand, Tin Rooster BBQ, was looking to increase ​awareness about their seasonal special, brisket. My idea ​was to use famous movie lines to show the epic and ​dramatic impact this seasonal dish will make on the ​guests.


We also featured the Chef in one of the shots, as a local ​celebrity to the establishment, people loved seeing him ​have fun.

CREATIVE ​DIRECTION & ​CONTENT ​Creation

Tailored to specific social platforms

Instagram

Instagram is a visual platform geared towards ​Millenials and Gen X. With its own set of trends and ​collections of audiences, instagram is a hub for your ​brand’s information. Think of it like a social business ​card.

For this brand, Maple Leaf Market (a gas station/quick ​service convenience store) my strategy is to create ​content that features team members and also highlights ​products that help meet sales goals.



I have seen significant increase in engagement with ​showcasing team members, audiences feel that it shows a ​sense of authenticity and highlights the fun the team has ​at work.


With a playful voice and the use of trending reels and ​audio, this strategy has increased engagement and video ​views significantly month over month.

TikTOk

TikTok, the most controversial, yet equitable of ​platforms is becoming a home for brands to act like ​their own producing company. And allows for great ​collaborations among brands and content creators.


TikTok has its own voice, with more vulnerability ​and sometimes abstract humor, there is a chance ​for brands to entertain and shine.

TikTok is a great way to reach Gen Z and Millenial ​audiences. TikTok is quickly becoming the number one ​place where hourly workers search for job opportunities. ​And Gen Z is quickly replacing Google with TikTok as a ​search engine.


This brand’s TikTok strategy focuses on recruitment and ​brand awareness. By showcasing our team members ​having fun with trends, we create a sense that this is a ​great place to work. I target the specific teams that are ​looking to expand, find a trend on TikTok, and find a way ​to tie it back to the brand voice.



Fun Fact: That’s me making a fool of myself for good content, it got great ​engagment! Also your team will be more willing to be silly if you do it too.

Facebook

Facebook is a text and visual platform geared ​towards Gen X and Boomers. Facebook reels have ​increased visibility in the last 12 months and have ​created their own style. It’s a great way to reach out ​to a dormant audience.

For Facebook, cleaner more produced photos do better-- ​along the same lines as an ad.


But reels have a similar voice to instagram, often with a ​short caption, the reels do well reaching an audience that ​has been dormant, not engaging on Facebook in ​comments.

LinkedIn

LinkedIn is a major platform for recruitment. With ​its own voice and strategy it still performs best with ​a consistent posting schedule and a voice of ​authenticity.

Threads

The addition of the new Meta app, Threads, brings new challenges. I jumped in at the beginning with Turning Stone's brand, creating a new voice specific to the platform.

Analytics

Community management, watching trends, and engaging with other brands has proven to increase the positive engagement associated with brands.

Community Management

Inbound Positive Engagement (green)

ThankS

For Watching

Hope we can collab with something fun soon!

412-304-2908

emwags@gmail.com

IG: @the__emster